About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role
The Group Sales Manager at Four Seasons Hotel Philadelphia at Comcast Center is responsible for driving group sales revenue through proactive business development and relationship management. This role focuses on identifying and securing new group opportunities, building long-term client partnerships, and supporting the hotel’s overall revenue strategy. The position is primarily focused on the Northeast market (PA, NJ, NY), with additional responsibility for national accounts and key strategic partners such as Maritz and Conference Direct.
What You Will Do
Promote and sell group business within assigned markets through proactive outreach, direct sales calls, networking, trade shows, and client travel
Partner closely with the Commercial and Revenue teams to solicit, negotiate, and confirm group business aligned with budgeted sales goals
Develop and execute a targeted sales plan, building a strong pipeline through market research, prospecting, and data-driven lead generation
Negotiate and finalize group contracts to achieve maximum profitability while meeting client needs
Build strong relationships with corporate, association, and incentive clients, as well as CVBs, tourism authorities, and the Four Seasons global sales network
Conduct property tours, site inspections, and client entertainment to promote hotel offerings and strengthen client engagement
Maintain accurate account activity and market intelligence using Golden and Salesforce systems
Participate in sales blitzes, client events, and hotel-sponsored initiatives, supporting operational teams during peak business periods as needed
What You Bring
Demonstrated experience in group sales, business development, or account management, preferably within a luxury hospitality environment
Strong interpersonal, communication, and negotiation skills with a high level of professionalism
Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment
High attention to detail and a strong commitment to exceptional client service
Ability to work a flexible schedule, including occasional evenings, weekends, and travel
Legal authorization to work in the United States
Schedule & Hours
Full-time position
Hybrid work model preferred following the introductory period, with flexibility based on business needs and performance
Remote work may be considered for the right candidate; availability for client visits and coverage during team travel is required
What We Offer
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodations at Four Seasons Hotels and Resorts worldwide
Complimentary employee meals
Complimentary dry cleaning for employee uniforms
Miscellaneous
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
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Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf