About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.
About the role:
The Housekeeping Supervisor plays a key role within the Housekeeping Department, overseeing Room Attendants and House Attendants to ensure all areas of the hotel meet the highest standards of cleanliness. This position is responsible for monitoring team performance and tracking daily progress to maintain efficiency and quality. The department as a whole anticipates and customizes services based on guests’ needs. During staff absences or high-volume periods, the Housekeeping Supervisor will assist with frontline duties as necessary. This role requires a strong knowledge of the hotel’s services and amenities to effectively support both staff and guests. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Assistant Housekeeping Manager and is overseen by the Director of Housekeeping.
What you will do:
Quality Inspections: Conducting thorough inspections of employee work to ensure all standards are consistently upheld
Supply Management: Monitoring supplies to ensure that the department is fully stocked
Training/Supervision: Coaching and training staff to consistently achieve high performance and quality standards
Communication/Teamwork: Developing and motivating the team to consistently meet and exceed standards
What you bring:
Ability to work in a fast-paced environment while maintaining strong attention to detail.
Strong time management and organizational skills.
Proficiency in MS Excel, Word, Opera, HotSOS, and REX preferred
Good written and spoken English, spoken Spanish is a plus
Experience in a similar role is a plus
Schedule & Hours:
This is a full-time position
The working hours will primarily be days and evenings, during weekdays and weekends.
What we offer:
Four Seasons believes in offering the best to the best when it comes to employee benefits!
*Lucrative salary!
*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
*Time off plans starting at day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel stays around the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/stlouis/
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs