About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Private Residences Los Angeles is a 12-story tower comprising 59 custom for-sale homes with outstanding views of the surrounding Beverly Hills neighborhood and Hollywood Hills. Operated by Four Seasons, our homeowners experience best in class amenities, including a courtyard pool and private cabanas, IMAX Theatre and Lounge, a fully equipped fitness center with climate-controlled studio, and a Resident’s Lounge offering a Food and Beverage program throughout the day. Our team will provide thoughtful, intuitive, and dedicated service to our homeowners, who will either live full time in the building, or from time to time as their travels bring them to LA. As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to define and establish the operating model for stand-alone Four Seasons Private Residences. It is anticipated that we will be able to create unique opportunities to deliver service excellence, but this will require agility and flexibility in our roles in the service of our homeowners.About the Role:
The Residential Lifestyle & Core Coordinator supports the delivery of an exceptional Four Seasons residential experience through a blend of operational and community-focused responsibilities. Two days per week are dedicated to Food & Beverage support, including coordination of In‑Room Dining requests and departmental administration.
The remaining three days focus on Community and Lifestyle programming—proposing, curating, and leading a refined calendar of resident‑only events and activities. This role plays an essential part in fostering connection, elevating daily living, and nurturing a vibrant residential community aligned with the Four Seasons brand.
What you will do:
Community & Lifestyle Programming
• Collaborate with management to support and execute the strategic vision for the Community and Lifestyle program.
• Build and maintain the annual Lifestyle Calendar as part of the annual business plan.
• Prepare quarterly programming calendars in advance, highlighting both resident and employee events.
• Cultivate and maintain local, regional, and national partnerships to enhance and diversify resident programming.
• Develop and coordinate resident event offerings, including sourcing guest speakers, partners, and experiential organizations.
• Manage all event logistics such as invitations, confirmations, timelines, and post‑event recaps.
• Create and design printed collaterals, including menus, name cards, and other event materials.
• Prepare Banquet Event Orders for in‑unit and resident events and submit purchase orders as required.
• Monitor resident satisfaction and address service concerns with care, urgency, and professionalism.
• Perform additional programming and operational projects, as assigned by management.
Resident Communication & Engagement
• Manage resident communication through the mobile app, monthly newsletters, and Golden Home.
• Respond to resident inquiries related to events, hours of operation, and points of contact.
• Communicate with residents through approved messaging platforms in an engaging and timely manner.
• Coordinate special requests and assist with reservations for dining, transportation, and amenities.
Food & Beverage Support
• Utilize Micros POS to ring sales, print checks, close checks, and complete daily closing reports.
• Support In‑Room Dining operations by coordinating delivery of items to resident units with accuracy and elevated presentation.
• Provide thoughtful menu suggestions and alternatives upon request.
• Run daily Food & Beverage reports to support cost control initiatives and overall operational performance.
Operational Administration
• Compile, track, and manage event budgets in partnership with Residential Leadership.
• Utilize systems such as HotSOS to run reports and coordinate communication with internal departments.
• Answer phone calls and mobile app requests in a friendly, efficient, and professional manner.
• Uphold and comply with all Four Seasons Work Rules and Standards of Conduct as outlined in EmPact.
What you Bring:
• 1–2 years of Food & Beverage service experience preferred.
• Excellent reading, writing, and verbal communication skills in English.
• Strong computer proficiency, including Microsoft Office Suite; experience with Canva, Adobe Illustrator, or similar design tools is a plus.
• Ability to multitask in a fast‑paced environment while managing competing priorities.
• Strong problem‑solving abilities and sound judgment in challenging situations.
• Knowledge of food preparation, order timing, and luxury‑level service presentation standards.
• Ability to network within hospitality, culinary, cultural, fashion, travel, and wellness industries.
• Confidence in planning and executing special events, from concept through post‑event evaluation.
• Ability to anticipate challenges and develop creative, proactive solutions.
• Exceptional attention to detail and diplomacy consistent with Four Seasons service culture.
• A creative mindset with enthusiasm for curating engaging residential experiences.
• Ability to work both independently and collaboratively within a diverse team.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays.
Benefits Include:
Comprehensive insurance offerings
401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount & travel programs with Four Seasons Hotels and Resorts
Complimentary employee meals
Hourly Rate $32.90
Schedule & Hours:
Full time position
Varied schedule, including evenings, weekends and holidays.