Assistant F&B Operations & Brand Manager

We are an expanding, artisanal café collective featuring a premier flagship destination, a high-volume midsize outlet, and active pipeline expansion plans across Singapore. We are seeking a highly ambitious, agile, young mind with full energy from top-tier universities to step into the role of Assistant F&B Operations & Brand Manager.

This is an accelerated management track position designed for a candidate who spent their university years mastering both the business mechanics of branding and the hands-on craft of premium F&B operations. Working closely with the leadership team, you will bridge the gap between high-level brand strategy and day-to-day multi-site outlet operations, playing a critical role in our chain's footprint growth.

Key Responsibilities:

• Chain Network & Expansion Support: Assist the leadership team in executing the company’s branding and scaling framework, tracking cross-outlet logistical metrics, managing new site setups, and updating multi-site operational benchmarks and part of remote outlet support team.
• Multilingual Brand & Digital Marketing: Execute online and offline marketing plans, manage social media content strategy, and drive digital/physical sales campaigns. Utilize your multilingual skills to create localized content and facilitate smooth communication with regional suppliers and targeted market demographics.
• Autonomous Outlet Operations: Take independent ownership of managing day-to-day cafe workflows, inventory controls, and front-of-house excellence across our outlets with minimal supervision.
• Hands-on Craft & Technical Leadership: Lead by example on the floor. Utilize your established commercial kitchen cooking and professional barista skills to maintain stringent food/beverage quality control, optimize active kitchen workflows, and train junior service crew.
• Omni-channel Sales Growth: Support the management of digital e-commerce storefronts, point-of-sale (POS) data analytics, website, social medial platform, and corporate catering accounts to boost both online and offline revenue streams.
• Others: any others assigned by management from time to time.

Job Requirements

• Education: Bachelor’s Degree in relevant subjects (e.g. business, marketing etc.) from a reputable tertiary institution in Singapore (e.g. NUS, NTU, or SMU etc.)
• Experience: A young mind with track record of working in fast-paced F&B environments, specialty cafes, or commercial kitchens alongside your course of study (e.g., substantial part-time roles, internships, or student-led F&B ventures).
• Technical Competence: Solid, verifiable practical experience in both commercial culinary execution (food preparation, food safety guidelines) and specialty coffee operations (barista workflows, espresso extraction, milk texturing).
• Language Proficiency: Business-level fluency in English, Vietnamese, and basic conversational Mandarin Chinese is required. The candidate must be fully equipped to handle domestic and cross-border vendor relations and tailor marketing communications for these targeted demographic segments.
• Attributes: High emotional intelligence, strong analytical skills, an entrepreneurial mindset, and the ability to pivot between corporate strategic work and active floor operations seamlessly