Food and Beverage Manager

ABOUT US

Fi Woodfire Thai is a modern Thai dining concept at Shaw Centre on Orchard Road, part of the Hey Co Group family of restaurant brands. Our open kitchen is built around the precision of live fire — charcoal and fragrant lychee wood — bringing together wok-fried Thai classics and wood-grilled specialties in a dining room that's warm, modern, and understated. We're looking for an F&B Manager who can lead a fast-paced floor with the same care we put into the fire.

ROLES & RESPONSIBILITIES

• Oversee day-to-day front-of-house and back-of-house operations, ensuring consistent, high-quality service across lunch and dinner periods
• Lead, train, schedule, and coach service and support staff to uphold food quality, safety, and guest experience standards
• Manage stock ordering, inventory, and supplier relationships across bar and kitchen operations
• Monitor and control food cost, labour cost, and other operating expenses against budget
• Ensure full compliance with SFA food hygiene regulations, workplace safety requirements
• Own the guest experience end-to-end — handling feedback, resolving service issues, and maintaining Fi Woodfire Thai's dining standards
• Plan rosters and manpower budgets in line with business volume and seasonal demand
• Support recruitment, onboarding, and performance management of outlet team members
• Partner with the Executive Chef and culinary team on menu execution, promotions, and seasonal offerings
• Prepare and submit sales, cost, and operational reports to management

REQUIREMENTS

• Minimum 3–5 years' relevant experience in an F&B management or supervisory role, preferably in full-service or fine-casual dining
• Strong leadership, people management, and communication skills
• Working knowledge of SFA food safety and hygiene regulations
• Proficient with POS systems, inventory management, and basic budgeting/cost control
• Able to work rotating shifts, weekends, and public holidays in line with restaurant operating hours
• Holds a valid WSQ Food Safety Course Level 1 certification (or willing to obtain)
• Genuine passion for Thai cuisine and hospitality; exposure to woodfire/live-fire cooking is a plus
  
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