Restaurant Supervisor
$2,300 - $2,600 SGD monthly
About the role
We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Rasa Istimewa Restaurant @ Safra Jurong Pte. Ltd. in the Boon Lay West Region. This is a full-time position that will play a key role in ensuring the smooth and efficient operation of our restaurant.
Key responsibilities
Oversee the day-to-day operations including stock-taking, opening & closing
Provide excellent customer service and build great customer relations
Resolve customer complaints professionally and take appropriate corrective actions for service recovery
Document and file expenses and supplier invoices
Assist in providing monthly sales reports to monitor store performance
Assist in optimizing the revenue and overall profitability of the Restaurant
Assist with training, motivation and discipline of all front-of-house employees through ongoing performance appraisals
Ensure strict employee compliance to company's SOPs, sanitation and safety standards
Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA)
Confer & negotiate packages to potential wedding or corporate event clients
About you
Minimum 2 years' experience in a similar restaurant supervisor or management role
Good communication skills (oral & written)
Well-versed with Restaurant POS, Tablets and Terminals for Online/App orders
Proficient in MS Office Tools & Adobe Office
Good command of English and Chinese to effectively communicate with customers & colleagues
Knowledge of food safety and hygiene regulations
Displays strong sense of integrity and professionalism in all aspects of work
Flexible and adaptable, able to work in a fast-paced environment
Can start work in Nov or Dec 2026
Benefits
Competitive salary and bonus structure
Opportunities for training and professional development
Discounts on meals and other restaurant offerings