Service / Kitchen Crew and Management Trainee - Katsu-An

We are hiring at Katsu-An. No experience needed for crew roles. Training provided.

Quick apply (Google Form): https://forms.gle/F9PLoHgr25PSrdnP9

Please choose your role in the form.

Roles and pay

• Part-time Service / Kitchen Crew: $11.50-14.00/hr, up to $14/hr (Public Holiday pay x2, up to $28/hr). Minimum 20 hours/week.
• Full-time Service / Kitchen Crew: $2,000-2,600/month. 44 hours/week.
• Management Trainee / Assistant Manager: $2,650-3,600/month. 5-day week.

Where you can work

• Changi City Point: #B1-34A, 5 Changi Business Park Central 1 S486038

Staff benefits

• Crew: Meals provided / Attendance bonus / Weekend allowance (part-time) / Monthly sales incentive / Referral bonus / OT at 1.5x basic rate / Food Hygiene Course fully sponsored
• Management Trainee: Meals provided / Monthly sales incentive / Medical and dental benefits / Full shift allowance / Referral reward / Food Safety Course fully sponsored

T&Cs apply.

Job description - Service

• Take orders, cashier, consolidate sales, serve food and beverages, handle reservation calls
• Give excellent customer service and handle feedback well
• Maintain high standards of personal hygiene, appearance and deportment
• Follow company SOPs and keep the outlet clean and sanitary
• Assist with food and drink preparation
• Perform opening and closing duties
• Do ad hoc duties assigned by supervisors

Job description - Kitchen

• Cook and prepare food on time according to SOPs
• Ensure food safety and high hygiene standards
• Keep the kitchen safe and clean
• Clean food preparation areas and kitchen equipment
• Do ad hoc duties assigned

Job description - Management Trainee / Assistant Manager

• Run daily operations, including kitchen operations
• Manage full-time and part-time crew in your restaurant, including recruitment
• Assist with training and development of new hires in kitchen, counter and dining operations
• Check stock and place orders, confirm delivery items are within specifications, store stock properly
• Handle sales and the cash float during your shift, following Finance and Operations cash-handling policies
• Deliver service excellence, handle complaints, do service recovery and recognise staff based on customer compliments
• Make sure all restaurant equipment is working, and do simple repairs where needed
• Do operation-related duties assigned by the Restaurant General Manager or Area Managers

Requirements

• Crew: guest-oriented and service-focused; self-motivated and disciplined, with good interpersonal and organizational skills; able to work in a fast-paced environment; responsible and positive working attitude; willing to work shifts, weekends and public holidays
• Management Trainee / Assistant Manager: 1 year full-time experience in F&B; at least 2 years supervisory experience in a QSR (Quick Service Restaurant); willing to work shifts, weekends and public holidays